Privacy Policy

Your privacy is important to us. This policy explains how AkosMedia collects, uses, and protects your personal information.

Last updated: January 15, 2024

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you contact us for services, request a quote, or subscribe to our newsletter. This may include:

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Project details and requirements
  • Communication preferences

Technical Information

We automatically collect certain technical information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website information
2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our media production services
  • Respond to your inquiries and provide customer support
  • Send you project updates and service-related communications
  • Process payments and manage client relationships
  • Analyze website usage to improve user experience
  • Comply with legal obligations and protect our rights
  • Send marketing communications (with your consent)
3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in our operations (under strict confidentiality)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger
  • To protect the safety and security of our users and the public
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure backup and recovery procedures
  • Compliance with industry security standards
5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent for data processing
6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences or our cookie consent banner when you first visit our site.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

  • Client project data: 7 years after project completion (for legal and tax purposes)
  • Marketing communications: Until you unsubscribe or request deletion
  • Website analytics data: 26 months maximum
  • Contact form submissions: 2 years unless converted to active client
8. International Data Transfers

AkosMedia is based in Hungary (EU). If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules or certification schemes
9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email
privacy@akosmedia.com
Phone
+36 1 234 5678
Postal Address
AkosMedia Kft.
Váci út 47
1134 Budapest, Hungary

Data Protection Officer: For specific data protection inquiries, you can also contact our Data Protection Officer at dpo@akosmedia.com